Terms & Conditions


Last Updated: 13.06.2026

Welcome to Vertabl ("we", "our", "us"). By accessing or using our website and purchasing products from us, you agree to be bound by these Terms and Conditions.

1. General

These Terms and Conditions govern your use of our website and the purchase of products offered through our store.

We reserve the right to modify these Terms and Conditions at any time. Any changes will take effect immediately upon publication on this website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Product Information

We make reasonable efforts to ensure product descriptions, images, specifications, and pricing are accurate. However, we do not guarantee that all information is error-free.

Product colours and appearance may vary slightly depending on device screens and manufacturing variations.

4. Wellness Disclaimer

Vertabl products are designed to support posture awareness and encourage healthy posture habits.

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information provided on this website is for general informational purposes only and should not be considered medical advice. Customers should consult a qualified healthcare professional regarding any medical concerns.

5. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud or unauthorized activity.

Once an order has been placed, we may not be able to modify or cancel it after processing has begun.

6. Pricing and Payment

All prices are displayed in AUD or USD depending on customers domain.

Prices are subject to change without notice.

Payment must be received in full before an order is processed and shipped.

We accept payment methods displayed at checkout.

7. Shipping

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather events, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses supplied by the customer.

8. International Orders

International customers may be responsible for customs duties, taxes, import fees, or other government charges imposed by their country.

These charges are the responsibility of the customer.

9. Returns and Refunds

Our return and refund policy is available separately on our website and forms part of these Terms and Conditions.

To be eligible for a return, products must be returned in accordance with our published Return Policy.

10. Limitation of Liability

To the maximum extent permitted by law, Vertabl shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws.

11. Warranty

Any warranty provided is limited to the extent expressly stated on our website.

Normal wear and tear, misuse, improper handling, unauthorized modifications, and accidental damage are not covered.

12. Intellectual Property

All content on this website, including logos, branding, text, graphics, product images, videos, and designs, is owned by or licensed to Vertabl and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to the website.

  • Interfere with website functionality or security.

  • Use automated systems to scrape or collect website data.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

16. Contact Information

If you have any questions regarding these Terms and Conditions, please contact the Vertabl team via the the contact form.